Jelly Jim automatically sends the tracking number and postal carrier used to the purchaser at the time that the label has been created. We use a 3rd party tracking service to ensure all deliveries are being monitored throughout transit. 

If for some reason you can't find this email, open a ticket or contact us so we can provide you with the tracking number for your order. You may be asked to provide your address, as well as the order number so we can find this information.