COVID-19 Updates

Important information regarding current status due to COVID-19

Why is my shipment delayed?
COVID-19 Announcement - The good news is that we are open for business with regular processing hours and made changes to how we can operate to focus on the...
Sun, 9 May, 2021 at 5:16 PM
Is my order delayed due to COVID-19?
During this time, orders may experience delays due to a negative impact from COVID-19. Rest assured, we are working our hardest to continue operations and s...
Sun, 9 May, 2021 at 5:17 PM
My tracking information hasn’t updated, was my package sent out?
COVID-19 Announcement - The good news is that we are open for business with regular processing hours and made changes to how we can operate to focus on the ...
Sun, 9 May, 2021 at 5:18 PM
I didn’t receive a shipping confirmation email and it’s been a few days since I ordered; can I get an update?
Due to recent updates to our website, we have found several instances of our shipping confirmation emails going to customers’ spam or promotions folders ins...
Sun, 9 May, 2021 at 5:19 PM
Is it safe to receive items from you?
During this time of COVID-19, we are still taking many precautions to ensure the safety of our staff and customers. We have been conducting all operations ...
Sun, 9 May, 2021 at 5:19 PM